At Timtim™, your privacy is important to us. We are committed to protecting your personal information and handling your data responsibly and securely.

This Privacy Policy explains the types of information we may collect when you visit our website, place an order, create an account, subscribe to our communications, or contact our customer care team, as well as how that information may be used and protected.

When you use the Timtim™ website or interact with us, we may collect personal information that you voluntarily provide.

This may include:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and transaction information
• Payment-related information
• Account information
• Information you provide when contacting our customer care team

We may also collect certain technical or non-personal information automatically when you browse our website.

This may include:

• Browser type
• Device information
• IP address
• Website activity
• Information collected through cookies or similar technologies

We may use the information we collect to operate our website, provide our services, and improve your overall experience with Timtim™.

This may include using your information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Provide customer support
• Communicate order confirmations, updates, and service information
• Respond to enquiries or requests
• Maintain and improve our website
• Improve our products and services
• Understand website usage and customer experience
• Protect our website, customers, and business from fraud or misuse
• Comply with applicable legal or regulatory requirements

With your consent, we may also use your contact information to send you Timtim™ marketing communications, exclusive offers, product launches, promotions, and brand updates.

When you place an order or create an account on our website, the information you provide may be used to process your purchase, manage your account, communicate with you, and provide order-related services.

You are responsible for ensuring that the information submitted through our website is accurate and up to date.

Your payment security is important to us.

Payments made through the Timtim™ website may be processed by trusted third-party payment service providers.

Timtim™ does not store your complete payment card information.

Payment information is handled by the applicable payment provider according to its own security measures, terms, and privacy practices.

Timtim™ respects your privacy and does not sell, rent, or trade your personal information.

In certain circumstances, we may share information that is reasonably necessary with trusted third parties who help us operate our website and provide our services.

These may include providers involved in:

• Payment processing
• Shipping and delivery
• Website hosting and operations
• Email and customer communications
• Website analytics
• Other services required to support our business operations

Where applicable, these service providers are expected to handle information securely and only for the purposes required to provide their services.

Our website may use cookies and similar technologies to support website functionality, remember your preferences, analyse website traffic, and improve your shopping experience.

Cookies are small data files that may be stored on your device when you visit a website.

Some cookies may be necessary for essential website functions, including shopping cart, checkout, account, security, and session-related features.

We may also use analytics or similar technologies to better understand how visitors interact with the Timtim™ website.

You may manage or disable cookies through your browser settings where available. Please note that disabling certain cookies may affect some website functions or features.

Where you have provided your consent, Timtim™ may send you marketing communications about new products, launches, promotions, exclusive offers, or other brand updates.

You may choose to stop receiving marketing communications by using any unsubscribe option provided in the communication or by contacting us directly.

We take reasonable precautions to safeguard personal information against unauthorized access, misuse, disclosure, alteration, or loss.

We use reasonable administrative and technical measures designed to protect the information handled through our website and business operations.

However, no method of online transmission, electronic communication, or digital storage can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.

Information that is no longer reasonably required may be deleted, anonymised, or securely disposed of where appropriate.

Subject to applicable laws and requirements, you may contact Timtim™ regarding personal information that we hold about you.

You may request to:

• Access certain personal information we hold about you
• Correct or update inaccurate information
• Request deletion or removal of information where permitted
• Withdraw consent where processing is based on your consent
• Opt out of marketing communications

We may need to verify your identity before processing certain requests in order to protect your information.

The Timtim™ website may contain links to third-party websites or use services provided by third parties.

Timtim™ is not responsible for the privacy practices, content, security, or policies of external websites or services. We encourage you to review the applicable privacy policies before providing personal information to third parties.

Timtim™ reserves the right to update or modify this Privacy Policy from time to time.

Any revised version will be published on this page together with an updated revision date.

We encourage you to review this Privacy Policy periodically to stay informed about how Timtim™ handles personal information.

If you have any questions about this Privacy Policy, how your information is handled, or a privacy-related request, please contact Timtim™:

Email: timtimadoree@gmail.com
WhatsApp: +60 12-236 3918

Thank you for trusting Timtim™ Tocotrienol Lip Oil Care.